Jalak Kargo Logistik provides professional customs brokerage services across Indonesia, ensuring your import and export shipments comply fully with Indonesian customs regulations and clear ports and airports efficiently. Our experienced customs team handles every aspect of the clearance process — from documentation preparation and tariff classification to duty and tax calculation, regulatory compliance, and direct coordination with customs authorities — helping you avoid delays, penalties, and unexpected costs.
With operational branches in Bali, Jakarta, Yogyakarta, and Semarang, our customs brokers maintain close working relationships with customs officials at major Indonesian ports and airports including Ngurah Rai International Airport, Benoa Port, Tanjung Priok Jakarta, and Tanjung Emas Semarang. This local presence and established relationships allow us to navigate customs procedures efficiently and resolve clearance issues quickly — keeping your supply chain moving without unnecessary interruption.
Our customs brokerage services include import and export customs declaration, HS code and tariff classification, import duty and tax calculation, Letter of Credit and trade document verification, PPJK licensed brokerage services, bonded zone and free trade zone logistics support, Lartas (restricted goods) permit coordination, post-clearance audit support, and seamless integration with our ocean freight, air freight, and domestic trucking services for a fully coordinated logistics solution.
As a trusted customs broker in Indonesia, Jalak Kargo Logistik is committed to accuracy, transparency, and fast clearance turnaround. We stay current with the latest Indonesian customs regulations, tariff updates, and import-export policy changes — so you don’t have to. Whether you are handling regular commercial imports, one-time special cargo, project shipments, or high-frequency export operations, our customs team ensures your goods move legally, efficiently, and on schedule.
From Bali-based exporters shipping handicrafts and furniture internationally to Jakarta importers managing high-volume commercial cargo, Jalak Kargo Logistik provides customs brokerage expertise that protects your business from compliance risk and keeps your logistics running smoothly.
Need professional customs clearance in Indonesia? Contact our customs team at +62 813 3817 3436 or email [email protected] for immediate assistance and a customs clearance quote within 2 hours.
Service Options — Incoterms
At Jalak Kargo Logistik, we help businesses move cargo globally with clarity and confidence. Understanding Incoterms is essential to managing shipping costs, cargo risk, and international logistics responsibilities across air freight, ocean freight, and land transportation.
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EXW — Ex Works
For EXW shipments, Jalak Kargo Logistik takes full control from the seller’s warehouse, handling cargo pickup, export customs clearance, international freight, insurance coordination, and final delivery to your destination.
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FOB — Free On Board
Under FOB terms, we manage export clearance, port handling, and container loading, ensuring your cargo is safely loaded onto the vessel at the port of origin.
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CIF — Cost, Insurance and Freight
With CIF shipments, Jalak Kargo Logistik arranges ocean freight and cargo insurance, coordinating vessel booking, documentation, and shipment tracking to the destination port.
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DDP — Delivered Duty Paid
For DDP, we provide a complete door-to-door logistics solution, handling international transportation, import customs clearance, duties, taxes, and final delivery to your premises.
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DDU — Delivered Duty Unpaid
Under DDU terms, we manage international shipping and destination delivery, while the consignee is responsible for import duties and taxes.
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DAP — Delivered At Place
For DAP shipments, Jalak Kargo Logistik delivers your cargo directly to the agreed destination, managing transportation and destination handling, while import duties and taxes are paid by the buyer.